Your privacy is very important to us and our research partner, Service Management Group, Inc (“SMG”). We want you to participate in our online survey with complete confidence that your privacy will be respected. This Internet website for our online Customer Voice Survey (“the Site”) is controlled operated by SMG and is located on servers in the United States. This Privacy Policy is designed to notify you about how we collect, use, disclose, and otherwise process personally identifiable information (“Personal Information”) that we collect on this particular Site. This Privacy Policy does not apply to any other online or offline collection, use, disclosure or other processing of personally identifiable information, other than the information directly captured through the Site. We reserve the right to fully use, disclose, and process any information collected via the Site that is not in personally identifiable form.


Please read this Privacy Policy carefully. By filling out the Customer Voice online survey, you consent to the collection, use, disclosure, and processing of Personal Information in accordance with this Privacy Policy and fully in accordance with Act No. 101/2000 Coll., on protection of personal data as amended and all other relevant legal regulations. If you provide any Personal Information that relates to another person, you hereby state and agree that you have obtained proper consent from such person for the use, disclosure, and processing of such Personal Information as described in this Privacy Policy. You may withdraw consent or request change or correction of Personal Data by contacting us at the e-mail address at the end of this Privacy Policy and requesting such withdrawal.


This Site is a general audience site intended for individuals who have obtained the age of majority in their province or state of residence. Please do not participate in this Survey if you are not an adult.


This Site actively collects Personal Information from you only if you agree to participate in the Survey. The kinds of Personal Information you will provide include your IP address, gender and age. We will not use or disclose Personal Information for any marketing purposes other than to send you additional surveys or to contact you about this Survey, in each case, if you affirmatively consent to such contact. We will share your Personal Information with companies that provide support services to us (such as website hosting companies and companies providing data storage and processing). These companies need information about you in order to perform their functions. These companies are not authorized to use or disclose the information we share with them for any other purpose.


This Site will receive your IP address, but we will not use any technical means (tracking cookies, keystroke loggers, spy ware, etc.) to gather information about you, your computer, or your computer usage.


We do not disclose Personal Information, except as otherwise provided in this Privacy Policy and expressly permitted by law.


If you wish to update any Personal Information you have previously provided, or to exercise any right of access, rectification, deletion, or opposition to the processing of your Personal Information that you may have under applicable law, please contact us as indicated under “Contact Us” in this Privacy Policy.


Transmissions over the Internet are never 100% secure or error-free. As a result, we do not, and cannot, guarantee the security, accuracy, or completeness of Personal Information. However, we do maintain reasonable physical, electronic, and managerial procedures to protect Personal Information against accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access.

Because Personal Information will be maintained on servers in the United States, laws applicable in the United States may apply to the storage of your data and law enforcement officials and courts may access Personal Information in accordance with those applicable laws. SMG stores Personal Information for as long as SMG may reasonably deem necessary to support this Site and the online survey program.

Powered by smg Service Management Group